Shipping policy

Shipping Policy

Last Updated: June 30, 2026

Thank you for shopping with PnP Tech Works. We are committed to processing and shipping your order as quickly as possible. Please review our shipping policy below.

Order Processing

Orders are processed Monday through Friday during normal business hours (9:00 AM – 5:00 PM Eastern Standard Time), excluding holidays.

We do not process or ship orders on weekends or recognized holidays.

Standard Shipping

Orders placed with Standard Shipping during business hours (Monday–Friday, 9:00 AM–5:00 PM EST) will typically be processed and shipped within 24 business hours.

Orders placed:

After 5:00 PM EST
On weekends
Or on holidays

will begin processing on the next business day.

Express Shipping

Orders placed with Express Shipping must be submitted before 4:00 PM EST (Monday–Friday) to qualify for same-day processing.

Express orders received after 4:00 PM EST, on weekends, or on holidays will be processed on the next business day.

Please note that selecting Express Shipping speeds up the shipping service but does not guarantee delivery times once the package has been handed to the shipping carrier.

Shipping Carriers

PnP Tech Works ships using trusted carriers, including but not limited to:

UPS
USPS

Carrier selection is determined based on the shipping method selected, package size, destination, and availability.

Shipping Confirmation

Once your order has shipped, you will receive a confirmation email containing your tracking information. Tracking information may take several hours to become active after the carrier has received your package.

Shipping Delays

While we strive to meet all processing and shipping timeframes, delays may occur due to circumstances beyond our control, including but not limited to:

Severe weather
Carrier delays
Natural disasters
High shipping volume
Customs processing (for international shipments)

PnP Tech Works is not responsible for delays once a package has been accepted by the shipping carrier.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address.

If an incorrect or incomplete shipping address is provided, additional shipping charges may apply if the package must be reshipped. PnP Tech Works is not responsible for orders delivered to an incorrect address supplied by the customer.

Lost or Damaged Shipments

If your order is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and assist in reaching a resolution.